Shipping & Delivery Policy

This Shipping & Delivery Policy explains how orders for products (herbs, medicines, supplements) are processed, shipped, and delivered by DrManpreetAyurveda.com. If you do not sell products, this policy can be used as a reference for future sales.

1. Order Processing

• Orders are processed within 24–48 hours of receiving payment and confirmation (excluding weekends and public holidays).
• Processing may take longer if prescription verification or manual review is required.
• You will receive an order confirmation email or SMS after placing your order.

2. Shipping Charges

Shipping charges, if any, will be displayed at checkout based on weight, destination, and chosen courier service. Free shipping offers, if available, will be explicitly mentioned.

3. Delivery Timeframes

• Domestic delivery within India typically takes 3–7 business days, depending on the destination.
• Remote or rural areas might take longer.
• International shipping timelines vary by country and customs processing times.

4. Tracking Your Order

Once your order is shipped, we will provide a tracking number via email or SMS. Use the tracking number on the courier's website to monitor delivery status.

5. Damaged, Incorrect, or Missing Items

• Inspect your package upon delivery and report any damage or incorrect items within 48 hours of receipt.
• For damaged items, retain the original packaging and photos for claims or returns.
• Contact our support team immediately for resolution. Refunds or replacements will be considered on a case-by-case basis.

6. Returns & Refunds

Open or used products are not eligible for return. For unopened, damaged, or incorrect items, please raise a request within 48 hours of delivery. See our Refund & Cancellation Policy for more details.

7. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import restrictions. These charges are the responsibility of the recipient and may cause delivery delays.

8. Contact

For shipping inquiries, tracking issues, or claims, contact us at:

Email: contact@drmanpreetayurveda.com

Phone: +91 8264333880